Terms & Conditions

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Introduction

These Terms & Conditions govern the use of the Total Eco & Electrical website and the services we provide. By using our site or booking our services, you agree to these terms.

Services Provided

Total Eco & Electrical provides electrical installation, maintenance, inspection, and related services. Details of each service will be confirmed in your quote or job agreement.

Quotes & Pricing

All quotes are valid for 30 days unless otherwise stated.

Prices may change if the scope of work changes or unforeseen issues arise.

Additional work will always be discussed and agreed before being carried out.

Payments

Payment terms will be stated on invoices.

Deposits may be required for certain types of work or materials.

Late payments may result in additional charges or service delays.

Cancellations

Customers may cancel bookings by contacting us directly.

We reserve the right to charge for:

• Materials already purchased
• Work already started
• Short-notice cancellations where costs have been incurred

Warranty & Workmanship

We guarantee all workmanship for a reasonable period in line with industry standards.

Manufacturer warranties apply to supplied equipment such as extractor fans or appliances.

Access & Responsibilities

Customers must ensure:

• Clear access to the work area
• Safe working conditions
• Accurate information about the property and existing installations

We reserve the right to refuse work if conditions are unsafe or unsanitary.

Liability

We are not liable for:

• Pre-existing faults or defects
• Damage caused by misuse or third-party interference
• Delays outside our control (e.g., supplier issues, weather, DNO delays)

Nothing limits your statutory consumer rights.

Website Use

You agree not to:

• Use the site in a way that may cause harm
• Copy or reproduce content without permission
• Attempt to breach website security
• Changes to Terms
• We may update these Terms & Conditions at any time. Updates will be posted on this page.

Contact Us

For questions about these terms, please contact:

• Email: info@totaleco.co.uk
• Phone: 07568 055124